WHERE IS SACRED SADISM BASED?
Los Angeles, CA
ARE THE PLANTS REAL?
While the plant portions of each tool appear extremely lifelike, they are rubber, silicone or plastic plant reproductions. We take great pride in using only highest quality faux plants that will stand the test of time and remain resilient even under the most consistent use. While extremely durable, the paint and coloration of these plants is likely to fade and change color over time. Keep them out of direct sunlight and give them the care and conditioning you would any other sex tool.
ARE YOUR OBJECTS VEGAN?
We don’t claim to be a vegan company. To the best of our knowledge we don’t use products that come from animal sources. The wood we use is salvaged by a mill instead of going to a landfill, but was undoubtedly home to millions of organisms. No beeswax is used in the creation of our tools. We have not researched the ingredients in our adhesives and resin for their use of animal byproducts. Philosophically we maintain that nothing is truly vegan. Life eats life.
ARE YOUR ANAL SEEDS AND CIRCLUSION TOOLS BODY SAFE?
The coating for our anal seeds and circlusion tools is water-based and non-toxic. It is phalate-free with no solvents, formaldehyde, acetone, ammonia or harmful ingredients. It is specially formulated to be safe for those with chemical sensitivities, and when cured it is completely inert, non-porous and body safe. It’s waterproof seal ensures no moisture will enter and warp the grain of the wood, which would cause a bumpy, rough surface.
IS YOUR WORK ECOSEXUAL?
We prefer the term ecofetishist to describe the ethos and orientation of our objects and work. We acknowledge and appreciate the many facets of ecosexuality as they are currently expressed, and view our work as a subgenre of that philosophy, with our own emergent themes, concerns and approaches. Ecofetishism takes plant life as aesthetic inspiration for a myriad of fetish and BDSM based activities and expressions.
ARE YOUR TOOLS ECO-FRIENDLY?
While we strive to make ethical and ecologically friendly choices as a small business, we cannot certify any of our products as strictly eco-friendly. Because we use manufactured items such as adhesives and fake plant materials to create our line and cannot vouch for the ecological choices and practices of those manufacturers, we do not feel it is appropriate to call our objects eco-friendly.
HOW CAN I CONTACT YOU?
Please email us directly at email@example.com. Our priority is to provide excellent customer support. We try our best to answer all emails within 24 hours. We can also be reached there for media and press inquiries, bookings and other questions.
WHAT IS YOUR RETURN AND REFUND POLICY?
Due to the nature of our products we do not accept returns or exchanges, as we cannot re-sell them. Health and safety is of the utmost importance to us here at Sacred Sadism. Once our products leave our workshop we can not take them back.
As all products are handmade, sometimes there will be imperfections but we do check for any damages before we ship.
If you have a problem with your order, please contact us ASAP so we can figure out a solution! You are responsible to keep track of your package after you receive an email
WHAT IS YOUR SHIPPING POLICY?
You will receive an email that will notify you once shipped! All items will be shipped to address that is noted on the buyer’s invoice when purchased unless noted otherwise. PLEASE MAKE SURE YOU PROVIDE US YOUR CORRECT ADDRESS, LEGAL NAME AND EMAIL. IF ANY PACKAGES ARE SENT BACK TO US BECAUSE OF INCORRECT ADDRESS, WE WILL CONTACT YOU THROUGH THE EMAIL PROVIDED. IF YOU DO NOT REPLY, WE WILL NOT RESHIP YOUR ORDER AND YOU WILL NOT GET A REFUND. You are responsible to keep track of your package after you receive an email with your tracking number. -
DO YOU SHIP ORDERS OUTSIDE THE US?
Yes, we ship worldwide except Russia or Qatar. We ship international packages with USPS. You are responsible for the full cost of shipping which can range from $25-$50 USD. Please be sure to provide the correct address.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Everything is made and shipped by Themba and Genevieve. We will give you a rough estimate of your expected shipment date in our email correspondence. Please allow 2-6 weeks for your order to be made before shipped. This wait can sometimes be longer depending on how many people are in the queue ahead of you. This wait might be a little longer than you are used to, but please remember that you are purchasing something that is being created just for you, from a small independent business. Please understand that we will try our best to ship out your order as fast as we possibly can. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service and location. International shipping delivery times may vary between 1 and 4 weeks. Tracking will be included in all shipped orders.